KJØPSVILKÅR (SALGSBETINGELSER) FOR FEBERFRI.COM VED TEKNOMAGI AS

Definisjon av partene

Selger er: TeknoMagi AS

• Organization Number: 920230970

• Postal address: Feberfi.com at BabySensor AS, Trekullveien 10, 3280 Tjodalyng

• Pick-up point for pre-ordered items: Trekullveien 10, 3280 Tjodalyng

• Visiting address administration: Trekullveien 10, 3280 Tjodalyng

• Email: anita@feberfri.com

• Phone: 454 77 827

 

In the following, Feberfri.com is referred to as us or us. Buyer is: the person stated as the buyer in the order. Hereafter referred to as the customer, you, you, yours or yours

 

Generally

 

The terms of sale (conditions of sale) apply to all sales of products and services from Feberfri.com to consumers in Norway. The terms of purchase, together with the customer's order (confirmed through an order confirmation) constitute the total contractual basis for the purchase. If you are under 18 you can only shop by paying on delivery. It is also possible to get a legal person (such as a parent) to do the trade for you. We do not enter into agreements with minors (under the age of 15) without parental consent.

 

Feberfri.com only delivers to Norway. We usually also deliver to Svalbard and field mail addresses. All products we sell can be used in Norway. Consumer purchases are regulated, among other things, in the Consumer Purchase Act, the Undertaking Act, the Marketing Act, the Personal Data Act and the Ecommerce Act. Follow the links to these laws for more information about your rights and obligations when purchasing. The sales terms and other information on Feberfri.com are only available in English. Where these terms of sale require written requirements, this is fulfilled by the use of e-mail and / or text message to mobile phone (SMS).

 

Booking and appointment

 

Your order is binding when the order is registered on our server (computer). At the same time, we are bound by your order if it does not differ from what is offered by us in our online store. You still have the right to withdraw from the purchase under the right of withdrawal, see further information below. When we receive your order, we will confirm the order and send you an automatic confirmation. Read the order confirmation carefully when you receive it. It is important that you check if the order confirmation is in accordance with the order.

 

Deviations between your order and the order confirmation are considered a new offer from us, which you can accept or refuse. However, you have the right to cancel your original order if this is in accordance with what we have offered. Exceptions may occur, for example, due to obvious pricing errors - see the section below on Pricing.

 

Information In the online store

 

We strive to give our customers as accurate information about our products as possible. However, we reserve the right for typing / printing errors to occur, which may mean that we cannot deliver according to information provided in our online store, our marketing or otherwise.

 

We also reserve the right to cancel your order or part thereof if the product is sold out. In the event of sold-out situations, you will be notified of this, possibly together with information about a new calculated delivery date or alternative product. You will have the opportunity to accept our new offer with the changes we make in relation to your order - or cancel the order.

 

Pricing

 

All prices are quoted including VAT. and exclusive shipping, unless expressly stated otherwise. The total cost of the purchase will appear before ordering and includes all expenses associated with the purchase, such as postage, shipping, packaging etc.

 

Any deliveries to Svalbard, the Norwegian continental shelf, field post or other remote Norwegian land areas are sold without the addition of value added tax. One "Svalbard" supplement for customs clearance and costs associated with this will be added. This is listed as shipping during purchase.

 

Prices are constantly changing and we therefore reserve the right to change prices.

 

We reserve the right to refuse delivery for all goods based on price displays and stock situation. We also reserve the right to refuse delivery for all goods based on competitive conditions and all other causes.

 

All delivery times stated by us must be considered as indicative. By delivery time is meant the time of arrival of goods to our warehouse. Time taken for picking, packing and possible production also comes before handing in the shipment to the carrier. When time is given in the number of days, working days are meant and the carrier's time always comes in addition. We reserve the right to deviate and / or change the specified delivery time without further notice.

 

Any price changes that occur after the order date that are not due to errors (see below) will not be retroactive.

 

If there are any significant or significant typographical or typographical errors on the part of Feberfri.com, in advertisements etc. and / or in the online store that is greater than 20% of the normal retail price, Feberfri.com can unilaterally change, delete or reject orders. This is true even if the customer has received order confirmation or similar. However, such errors must be corrected within a reasonable time after the error is discovered.

 

Payment

 

The purchase price can be settled by bank or credit card of your choice (Visa and Mastercard)

 

Unclaimed packages will be charged a fee of NOK 500, - incl. VAT, plus shipping return of current orders to cover our expenses. In the event of non-payment, the claim will, after prior notice, be sent to debt collection. The right to regret has only private individuals and the parcel must be retrieved or returned by the buyer in order to fulfill the requirements of section 25 of the Undertaking Act.

 

sales Pant

 

TeknoMagi AS has a sale pledge in the sold goods as collateral for its claim for the purchase price plus interest and costs, cf. The Mortgage Act's 3-14 et seq. Only companies and government agencies can buy goods on credit. Credit assessment will be done before invoice delivery.

 

Delivery and delay

 

Delivery of the products takes place in the manner, at the place and at the time specified on the order confirmation. We have the risk of the products until they are taken over by you or a third party designated by you or a third party designated by you, that is, once you have acquired the products in your possession.

 

If delivery of the product is delayed, we will provide you with information as soon as we have knowledge of it, together with information on and, where possible, when delivery can occur, or if the product is sold out.

 

Depending on the nature of the product and the length of the delay, you can withhold the purchase price, demand delivery, claim compensation or cancel the agreement.

 

Examination of the products

 

After receiving the products, as soon as possible, you should check if the delivery is in accordance with the order confirmation, if the products have been damaged during shipment, or if the products are otherwise faulty or missing and inform us, preferably at af@babysensor.com.

 

Complaint - Consumer Purchase Act of June 21 (no. 34 - 2002)

 

If a defect or defect is detected, the consumer must, within a reasonable time after he or she discovers, or should discover it, notify the seller that he or she will invoke the defect (complaint). However, the deadline for advertising is no less than two months from the time the consumer discovered the defect. Complaints must be made no later than two years after the consumer took over the thing. If the thing or parts of it under normal use is intended to last significantly longer, the deadline for advertising is five years. If the consumer does not advertise in time, the right to make the defect is lost. A defect that appears within six months of the consumer taking over the item (normally the time of delivery) is presumed to have existed at the risk's transition.

 

Notice of errors and defects in the products can be transmitted to us orally or in writing. We recommend that the complaint be sent to us in writing.

 

We use email as our preferred method of communication in connection with complaints and returns. If a processing number (return number) is provided, we recommend that this is used in all further communication and that any return shipping is marked with this number. If possible, we will inform you if special conditions or handling is required from the buyer side in connection with the return of the product (eg possibility of return directly to the manufacturer or subcontractor)

 

We reserve the right to forward complaints to the manufacturer or subcontractor for further assessment of any errors and deficiencies. If there is a defect in the product and the consumer has complained within the aforementioned deadlines, the consumer may assert the following deficiency power:

 

• Withhold the purchase price

• Under certain conditions, choose between correction or delivery

• Require cancellation if the defect is not insignificant (assumes item in the same condition and quantity)

• Require replacement goods (assumes the same condition and quantity)

 

If the seller's remedy will cause the consumer to be prevented from using the thing for more than a week, the consumer may demand that a replacement item be made available at the seller's expense. However, this only applies if the claim appears reasonable in relation to the consumer's needs and the cost or disadvantage incurred by the seller. As a general rule, the seller is not entitled to make more than two attempts at rectification or redelivery for the same defect. If there is no defect, the seller can only claim payment for examinations which have been necessary to determine if there is a defect, and payment for repair of the thing, if the seller has explicitly advised the consumer that he or she must cover such costs.

 

If the customer, on his own initiative, takes measures to rectify the defect beyond what has been agreed with TeknoMagi AS, we will not pay these expenses.

 

Remember that TeknoMagi pays return postage for all complaint cases that you use our return scheme by marking the item with order number for faster processing with us. The return address (Feberfi.com at TeknoMagi AS, Trudvangveien 67, 3117 Tønsberg) will also be pre-filled here.

 

Warranty

 

Our guarantees are valid in Norway and do not impose any limitations on the time limit for claims for goods under the Consumer Purchase Act. Some manufacturers have their own warranty terms in Norway that are better than what is provided by the Consumer Purchase Act.

 

Right of withdrawal

 

The right of withdrawal gives you, as an individual, the right to inspect the product at no extra cost before it is returned within the right of withdrawal. If the product is only tested or checked in the same way as you can in a general store, the customer shall have the entire purchase price and shipping refunded to the customer. If the product is used (during the right of withdrawal) and this has led to a reduction in the value of the product, the enterprise will make a deduction in the purchase price corresponding to the objectively reduced value, before the rest of the purchase price and shipping to the customer are repaid. Documentation of irresponsible and unnecessary examination of the product resulting in value reduction will be sent to the consumer by email.

 

The right to regret has only private persons and the shipment must be picked up or returned by the buyer in order to fulfill the requirements of Section 25 of the Right of Cancellation.

 

The right of withdrawal does not apply to certain goods and services (see exceptions in the last section). The right of cancellation requires that you notify us within 14 calendar days after you receive the last delivery (cancellation deadline). If the deadline ends on a Saturday or a public holiday, the deadline is extended to the nearest working day.

 

You will receive the cancellation form with the delivery confirmation by e-mail. If you have not received a withdrawal form upon delivery of the products, this deadline is extended to 12 months after the expiry of the original withdrawal period. The customer has a burden of proof that a notice of regret has been given. We recommend that the customer repent by sending an email to af@feberfri.com which will generate a receipt to the customer as proof that they have regretted. In order for the right of withdrawal to be enforced, the product must be delivered to us in approximately the same quantity and condition as you received it.

 

All products that are undone must be returned to us without undue delay and within 14 days at the latest. The product is returned to us with all accessories and in the original packaging, together with the withdrawal form. Further details on how to use the right of withdrawal can be found in the right of withdrawal.

 

Any return shipping must be paid by you (price list Posten can be found here) and you have the risk during transport back to us (traceable shipping methods are recommended). If the item is too large to ship with regular parcel mail, you can for example. contact Posten / Bring or DB Schenker for prices on freight shipments.

 

We are obliged to pay back to you what you have paid for the item including postage for the February delivery standard shipping (service package), handling fee, customs fees, collection fee and the like. This only applies when the entire purchase is returned. It is normally the consumer who has to pay the direct costs of returning the goods (return shipping and return packaging). Fever Free has a return arrangement that allows us to cover this return shipping for you in accordance with our extended return terms. Therefore, we solve this with common sense, by demanding that you cover the return shipping to us and that we will reimburse any shipping cost you have had for you, goes "upwards".

 

Refunds must be made within 14 business days of receiving the product from you to the same payment method used for the purchase. In case of postal receipt, we must have the customer's account number sent, preferably in the email where it is undone.

 

The right of withdrawal does not apply to the following

 

• Sealed items that are not suitable for return for health or hygienic reasons and where the seal is broken after delivery (eg safety equipment in climbing, underwear and body workout clothing)

• Original packaging must be consumed in order for full right of withdrawal to apply. If we cannot sell the item as new, our own rules in the right of cancellation will come into effect and the amount that may be refunded will be reduced after the product's impairment.

• Goods manufactured to the customer's specifications, so-called manufacturing purchases,

 

 

Customer Duties

 

Anyone who is registered as a customer of Feberfri.com at TeknoMagi AS is responsible for payment of the services Feberfri.com or TeknoMagis's partners provide in accordance with these terms. Liability also includes others' use of the customer's access, including unauthorized use, unless it can be demonstrated that unauthorized use is made possible through negligence on the part of Feberfri.com.

 

Exceptional conditions

 

Feberfri.com at BabySensor AS is only liable for loss of the goods, if any defects or defects are found. However, this does not apply if BabySensor proves that the defect is due to circumstances beyond BabySensors' control, and which BabySensor AS could not reasonably be expected to avoid or overcome the consequences.

BabySensor is not responsible for indirect losses due to defects unless the loss is caused by gross negligence or intention on the part of Feberfri.com.

 

In the case of consumer purchases, the terms cannot be inferior to the terms of the law, cf. Consumer Purchase Act of 2002-06-21 no.

 

Change of terms

 

BabySensor AS reserves the right to change these terms and conditions, including as a result of changes in legislation.

 

Force majeure

 

Is BabySensor AS prevented from delivering or making a mandatory delivery - or does such a duty of delivery become unreasonably burdensome as a result of labor conflict or any other circumstance when the parties cannot control it, such as fire, war, mobilization or unforeseen military calls of similar scope, requisition, seizures, currency restrictions, riots and riots,

 

Scarcity of means of transport, general scarcity of goods, restriction on the supply of powertrain, and deficiencies or delays in deliveries from subcontractors or manufacturers as a result of such circumstances referred to in this paragraph, Feberfri.com is exempt from any liability other than in the case of claims and credit it defective item purchase price.

personal information

 

Feberfri.com focuses on handling personal information in an encrypted and secure manner. Feberfri.com does not sell, exchange or disclose personal information to third parties.

Feberfri.com uses HTTPS communication (HTTP over TLS / HTTP over SSL / HTTP Secure) for encrypted and secure transfer of data between you and us.

When you shop with us, we store names, addresses and e-mail addresses. This is information we need to deliver goods to you as well as contact you in connection with your order. Feberfri.com is also required to retain this information in connection with accounting, fee management and any warranty / return handling. For security reasons, the IP address used to register the order is also kept.

Card numbers are not kept by Feberfri.com/BabySensor and all card transactions take place externally at authorized payment service providers.

If you wish to enter into a consumer finance agreement, you must consent to the credit institution performing a credit check based on your birth number. When you enter into a financing agreement, this information will only be stored with the credit institution until the loan is terminated. The birth number is required for reporting to the tax authorities. After the loan is terminated, the credit information is anonymized and used only for statistics.

Abandoned shopping cart

If you cancel the purchase process on a device, we will email you with a copy of your unfinished shopping cart after a while. You can opt out of this service when it suits you

We offer email newsletters so you can receive different types of information and offers. It is voluntary to receive this, and one must explicitly sign up. Signing out is easy, of course.

 

Cookies / Cookies

 

Feberfri.com always wants to give customers the best experience before, during and after a trade. Using Cookies is, in short, a tool to optimize the user experience on Feberfri.com

We collect and store log data from external suppliers (Google Analytics etc.) about, for example, which posts, pages, product categories and products are searched and viewed. This is to be able to learn what our users are concerned about, to improve content, product selection and offers. This information is also used to enable you to show you related products, or to send you related and relevant offers (only if you have explicitly requested this). The information is also used to produce traffic statistics for eg. capacity planning.

 

Retargeting or remarketing

 

Customized messages based on what you have seen with us can be used in ads from Feberfri.com displayed on other websites.

 

Feberfri.com uses and requires cookies in order to perform the tasks mentioned above. It is possible to use our blog and look at products without cookies. If you still do not accept our use of cookies, you can change your browser settings and disable cookies. Some of our services will not work optimally if you have cookies disabled in your browser. We also want to store a permanent cookie that is used to recognize you when you return to Feberfri.com at BabySensor AS.

 

BabySensor AS uses secure and recognized suppliers for traffic and trade analysis and what cookies they need will change over time. Our authorized suppliers guarantee against unauthorized access, dissemination and use of such information.

 

If you want to know more about how to completely or partially remove cookies - read more at Minecookies.org.

 

Disclaimers

 

• We reserve the right for typos and any price changes

• Images used on our site are illustrative and may differ from the actual appearance of the item

Disputes and Law Elections

 

Disputes on the terms and conditions and related provisions, as well as disputes relating therein in the aforesaid and the following legal matters fall under the ordinary courts, with Tønsberg District Court as a venue. BabySensor AS follows the decisions of the Consumer Disputes Committee.

 

Customers can also complain to the EU's online complaint portal http://ec.europa.eu/odr

 

 

 

Anita Fevang (CEO)

+47 454 77 827

anita@feberfri.com

Technical Support

+ 47 959 23 610

support@feberfri.com

Trudvangveien 67, 3117 Tønsberg

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